Individual NPCs are of type 4 in their faction data. They have unique sprites and appear in quests with the name defined in FACTION.TXT. Examples are "King Gothryd" and "Lady Brisienna". These NPCs are usually found automatically in their home location (e.g. Gothryd is in Daggerfall Castle) but can be moved or placed specifically for a quest (e.g. Lady Brisienna is placed to random tavern).
Faction Alliance NPCs are random NPCs generated at runtime. Their faction data defines themed male and female sprites to be shown when placed by a quest and they receive a random name. Most factions entries define flat data and could be used as a faction NPC. For example, it lets you place a member of the Thieves Guild somewhere as part of a TG quest and their sprite will look appropriately shady. Same concept for merchants, nobles, etc.
My understanding is that individual NPCs and faction NPCs are mutually exclusive. When setting up a Person resource, my code will prioritise individual NPCs over faction NPCs, you can't use both at once. In this case, the following should be all that's needed to use The Crow in a quest.
I didn't look too deeply at Jay's original problem, I'm sorry. By the time I read the thread he seemed happy the problem was solved so I just moved on.
You're likely correct Hazelnut that something else is going on around the click itself. I'd need to look back at the original issue again. And thank you, your help is always appreciated.
