Rant about Steam

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Lokkrin Zhataros
Posts: 193
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Re: Rant about Steam

Post by Lokkrin Zhataros » Thu Jan 09, 2020 8:36 am

DaveCastle wrote:
Thu Jan 09, 2020 5:54 am
Moreover, it's a tall order to be careful about your purchases if you can't know in advance whether they're going to work properly.

On the other hand, I'd at least look into trying to get it to work if Mr. Steam is adamant about not refunding it.
I wasn't trying to argue here at all, just trying to help, present some facts/advice and share my experiences with similar issues. With what info was given from Hazelnut, I gave advice on what I know and have done with Steam to save money, time and prevent headaches from what I've learned from my past mistakes. Ultimately whatever Hazelnut chooses to do with his games and purchases on Steam is his own responsibility and not my problem nor my business.

It's always a Tall Order to purchase anything that you don't know ahead of time will function as intended or as you wanted, everything is a gamble. This applies to all things in life, Steam is no exception. You can't change that, you can only deal with it. You are stating the obvious.

We all know that Steam is kinda crap. The platform is crap, Customer service is crap, etc. Choosing to use a crappy platform, you run the risk of getting some crap along with it. In this case the crap happens to be a buggy/intolerable game and dealing with Steams strict, automated refund policy.
"Oh, did you order some crap and do you want more crap with that?"

Unfortunately Steam has become a primary platform for many gamers like myself and Hazlenut, and it is difficult or even impossible to change over to something else permanently. So all we can do is deal with the platform and the crap we bought into and groan. Hence my attempts to give relevant advice on dealing with Steam.
DaveCastle wrote:
Thu Jan 09, 2020 5:54 am
Steam updates the game clients with the latest patches automatically anyway. It's great that it's working for you fine, but for Hazelnut it isn't.
You are right, Steam does update the games automatically, so maybe he already updated the game and maybe it's still crashing. It's just an assumption. And no, I don't know why a game works better on my system and not someone else's,
I can't help with that.

Unfortunately Hazlenut is on his own with all that.
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Jeoshua
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Re: Rant about Steam

Post by Jeoshua » Thu Jan 09, 2020 11:30 am

Yes, Steam is kind of crap, but it's convenient crap. Much better than the old way of going to a Gamestop staffed by disaffected high school students who look at you funny when you ask about computer games because they're a console fan for lyfe. They didn't have return policies of note either just trade in, and generally not for PC games.

DaveCastle
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Re: Rant about Steam

Post by DaveCastle » Thu Jan 09, 2020 1:22 pm

I think it's still miles ahead of any of its competitors in terms of user friendliness and convenience (apart from some strange design choices but at least they do seem to keep tweaking stuff people complain about, like the until-recently barely intelligible storefront) except of course GOG, and I strongly doubt that any of the others would provide better customer service in this particular case.

Remember when Steam was nothing more than mandatory inconvenience for the poor schmucks who actually bought Half Life 2 then? That's when it was crap, and in the couple of years that followed.
"Always do right. This will gratify some people and astonish the rest."
- Mark Twain

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Hazelnut
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Re: Rant about Steam

Post by Hazelnut » Sat Jan 11, 2020 5:42 pm

DaveCastle wrote:
Thu Jan 09, 2020 1:22 pm
Remember when Steam was nothing more than mandatory inconvenience for the poor schmucks who actually bought Half Life 2 then? That's when it was crap, and in the couple of years that followed.
Well that would be me. Couldn't miss HL2 and was not disapointed with it. I think it was probably the only game I had on steam for quite a while, it was prob orange box that converted me to a Steam user for every game. I mean that remains the biggest value prop in all PC gaming history and gave Valve a shit ton of goodwill from many. Guess this post of mine indicates their goodwill has run out with me now... haha
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DaveCastle
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Location: Hungary

Re: Rant about Steam

Post by DaveCastle » Sun Jan 12, 2020 12:19 pm

I meant no offence. HL2 was a great game, but I'm happy to have bought it years after the fact when the DRM got less intrusive.
"Always do right. This will gratify some people and astonish the rest."
- Mark Twain

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